Categories
Leadership Teamwork

Lessons in Leadership and Teamwork from the Thai Cave Rescue

Like many, I closely followed the Thai soccer team trapped in Tham Luang Cave. I have a 14-year-old soccer player and this story, while more than 7,000 miles away, felt close to home. The potential for tragedy was heart-sickening.

When it was announced that the boys and their heroic Navy SEAL rescuers were out of the cave, I felt such inspiration and gratitude. More than anything, I was awed by the leadership and teamwork of those who were called to help in a mission that by all accounts seemed impossible. The New York Times and Times of London each published detailed stories that demonstrate just how astonishing this rescue was.

Rescuers carry life-saving oxygen tanks through cave complex | PONGMANAT TASIRI/EPA

We’ve heard a great deal about the extraordinary people whose love of and expertise in cave diving made the miracle possible, but there were many others who came together and played a part. The New York Times reported that 10,000 people from around the world participated, including 2,000 soldiers, 200 divers and representatives from 100 government agencies.

Teamwork, Collaboration + Success out of Chaos

How was such collaboration possible from such chaos and complexity? How did a diverse team of experts work together to come to an answer better than any one of them could have come to alone? The leaders I work with may not face such life and death odds, but the questions are similar.

It’s been some weeks since the rescue, but I keep thinking about how it was accomplished against all odds. Three lessons from this beautiful story of heroic leadership continue to strike me and I want to share them along with some related resources to help you do extraordinary things.

Experts working together delivered an astonishing rescue | Corcoran Leadership
Lead with Values

Topline | The diverse people involved in the Thai cave rescue—from the international divers to the engineers who worked on draining the water to volunteers doing laundry—were united by values that called them to help. Values such as service, connection and supporting the wellbeing of others.

These values inspired them to rise above their own self-interest to make such a harrowing and complex rescue possible. They were very clear about why they were there.

Leadership Values Resource | People who lead from their own human-centered values are able to inspire and unite others to do astonishing things. The act of connecting with our values is an ongoing practice, a way of continuing to anchor us to who we really are, and it’s particularly helpful in challenging times.

Defining the values that inspire your behavior can bring depth and humanity to your leadership. What are the values that mean the most to you?

  • Creativity?
  • Loyalty?
  • Learning?
  • Family?
  • Community?

How do these connect to the work you’re doing?

One of my favorite resources to help leaders clarify and connect more deeply with their values is The Leadership Challenge Values Cards.

Designed especially for leaders, these cards are a companion to The Leadership Challenge, one of the three must have leadership books that I often recommend.

Create a Structure that Encourages Collaboration

Topline | Leading teams across multiple boundaries like geography, culture, and function is messy and conflict-filled. Yet that’s exactly what is required for high stakes work, whether organizing a complex rescue, addressing global issues such as climate change or developing brand new technology. It matters how you structure your teams.

Teamwork Resource | One of the resources that I love to recommend to leaders is chapter six of Amy Edmondson’s Teaming: How Organizations Learn, Innovate and Compete in a Knowledge Economy. It recounts the effort to rescue 33 Chilean miners in 2010 which spanned 69 days and included the cooperation of three separate drilling rig teams, nearly every Chilean government ministry, NASA and a dozen corporations from around the world.

Edmondson describes the way these diverse groups worked together through clear agreements to make the impossible happen. She also outlines how leaders can apply this learning to their challenging work. It’s a great read, loaded with practical tools and suggestions.

Cultivate an Inner Calm

Topline | The young boys in the cave were taught meditation by their coach to help them stay calm. In moments of stress and challenge, our minds can either work for us or against us.

Many brilliant leaders I have worked with had patterns of blowing up in meetings and shutting others down. In the face of high stakes and tight timelines, they were often frustrated by what they saw to be ignorance, incompetence, fearfulness, or lack of integrity in their colleagues. While their frustration may have been legitimate, their emotional reactivity got in the way of their ability to bring out the best in others.

Thai Soccer Team in Cave
The cave boys were taught meditation to help them stay calm | Corcoran Leadership

Leadership Presence Resource | RJ Jennings is a black belt in Aikido who has a wise and gentle presence that fills the room. I often bring him into an engagement when I have a client who wants to learn how to manage more effectively in chaos and conflict.

At its core, all the work of a leader—teamwork, collaboration, conflict etc.—is a physical experience, but many of us tend to ignore our bodies and focus on what’s going on in our heads. Learning to tap into the wisdom and power of the body can help you to navigate stress and challenge more skillfully.

RJ teaches a practice called Leadership Embodiment that brings Aikido off the mat and into practices to support leaders. It is a powerful way to work with your body to cultivate an inner calm in the midst of stress, conflict, and challenge. If you’re looking for a way to become more mindful and sitting on cushion either seems unappealing or hasn’t worked for you, this is an excellent choice.

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Categories
Inspiration

3 Must-have Leadership Books

Inspired by the Next Big Idea Club, I’ve been thinking of the many, many leadership books that I have read and given to clients. If I could only give leaders three books to support their development, what would they be?

The field of leadership is home to so many models that can help leaders illuminate something that was hard to see before—whether that is a strength, a pain point or a path to resolution. Different leaders need different things at different times.

What I love about these three books is that together, they make up a timeless leadership library that any leader can turn to again and again for the most useful and sustaining ideas.

The Leadership Challenge

How to Make Extraordinary Things Happen in Organizations

James M. Kouzes + Barry Z. Posner

A Taste | “Model the Way” is one of the concepts in the book that details the importance of clarifying your values and then setting the example by living them. It is a simple practice that supports clarity in direction and decision-making, yet many leaders either don’t do it or don’t do it well. Their Leadership Challenge values card sort is one of the great tools they offer to help you define values.

Bottom Line | This book provides a well-researched, complete set of fundamental leadership practices. If you could only have one book this would be it.

In Action | I recently gave this book to a client who had taken over a new team. The values exercise was the first thing she did in establishing and connecting the team to what it stood for.

What I Love | This book does a great job of breaking down important leadership concepts and providing practical exercises to help you make use of them. Now in its 6th edition, it’s both well researched and pragmatic. You will walk away with a clear idea of why leaders need to define and articulate values and vision, in addition to other practices, and it gives you tools to do it.

About the Authors | James Kouzes and Barry Posner are internationally renowned scholars associated with the Leavey School of Business in Santa Clara (both now are Fellows and Professors, Posner was the Dean for 12 years).

For Your Improvement

FYI | For Your Improvement

Korn Ferry

A Taste | One of the competencies in FYI is called Interpersonal Savvy. The chapter on this competency describes relating openly and comfortably with diverse groups of people. It defines in detail what skilled Interpersonal Savvy looks like (e.g. “picks up on interpersonal and group dynamics”) and what less skilled looks like (e.g. “shows little interest in others’ needs”). It also offers a number of ways to support building the skill.

Bottom Line | This is the complete encyclopedia and “how to” guide for all the leadership skills. It names them, explains what they mean and provides multiple ideas for developing them.

In Action | One of my clients had a direct report who others complained was aloof and cold. As a result, people didn’t want to interact with him and worked around him. My client was struggling with how to explain this blindspot in a clear, understandable way so that together they could discuss a path forward. The Interpersonal Savvy chapter in FYI gave my client the language needed to help the direct report see and understand the problem. Together, armed with the information about what skilled Interpersonal Savvy looks like and with lots of effort on both of their parts, they were able to ultimately resolve the issue.

What I Love | This guide provides clear language and development ideas to a well researched and complete set of 38 leadership competencies (a chapter is devoted to each competency) relevant across organizations and globally. I give this to many clients to help them see what leadership competencies are. This is useful as a way to reflect on their own performance and that of their direct reports.

About the Authors | Robert W. Eichinger, Ph.D. and Michael M. Lombardo, Ed.D. wrote the first book in the 1990s. Their firm Lominger was acquired by Korn Ferry in 2006. This guide has become a gold standard among leadership academics and coaches alike. It is based on strong research and continually updated.

Nine Types of Leadership

Mastering the Art of People in the 21st Century Workplace

Beatrice Chestnut, Ph.D.

A Taste | The Enneagram is a personality typing system that outlines nine different types, each representing a distinct worldview and core motivations. These motivations can contribute to making leadership skills easy or hard to do.

Bottom Line | A clear guide to identifying the core motivations that inspire and limit leadership behavior.

In Action | Recently, I have been giving this book to clients who are hitting the wall of their own effectiveness—they have exhausted the possibilities that result when they operate as they always have and realize they need to explore new ways. This book can jumpstart their insight into their operating system, and suggest how to evolve their ways of thinking and acting to more appropriately meet whatever challenge it is that they are facing.

What I Love | It’s a great tool for understanding your own strengths and blind spots as well as those of anyone you are managing. I think of this book like a map that can help you identify what leadership competencies come easily to you and what you likely need to develop. Pair it with Korn Ferry’s FYI to more deeply understand this territory!

About the Authors | Beatrice Chestnut is a Bay Area local who published this book in early 2017. She’s a well regarded Enneagram expert and clinical psychologist who balances psychological depth with real world business application.

Stay in the leadership loop.

I often share my most exciting leadership ideas, books and other resources that I use every day or that I discover in my work. If you’d like to get them delivered right into your email inbox, sign up by clicking the button below.

Ready to address your leadership challenge?

If you or someone on your team is struggling with a vexing leadership challenge, I can help! Here are a few places to start:

And if you’d like to take the old school route, just give me a call at 415.991.5177. Looking forward to hearing from you.